Privacy Policy

Effective date: December 27, 2023

Welcome to the SumHealth website (the “Site”). SumHealth, Inc. (“SumHealth,” “we,” “us,” or “our”) is a healthcare data software-as-a-service company offering a range of solutions. This privacy policy outlines how we handle the personal information you may provide to us during your interaction with our services. Please review this Privacy Policy carefully before using our services. By accessing the Site or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from accessing the Site or using our services.

  1. WHAT INFORMATION WE COLLECT

Personal Information You Provide:We collect personally identifiable information from you, including your name, email address, phone number, and mailing/billing addresses when you create an account, participate in the Community, communicate with our support teams, or fill out forms on our Site.

Non-Personally Identifying Information:When you interact with our services, we collect non-personally identifying information such as device information (manufacturer, model, operating system, IP address), usage information, user experience information, and location information.

Social Media Information:If you interact with us on social media platforms, we may receive personal information based on your settings, such as contact details.

  1. HOW WE USE THE INFORMATION WE COLLECT

Your personal information is used for service delivery, communication, service improvement, compliance and protection, and marketing and advertising. We process data on behalf of our customers to provide the Solution.

  1. PERSONAL INFORMATION SHARING

We do not sell, rent, license, or lease your personal information to third parties. In certain circumstances, we may share personal information with service providers, professional advisors, business partners, and others assisting with business operations or a transaction.

  1. PERSONAL INFORMATION RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, as required by law, or while we have a business need to do so.

  1. YOUR CHOICES

You can update your account information, opt out of marketing communications, and limit online tracking. Users have rights to access, delete, correct, and port their personal information.

  1. YOUR RIGHTS

Users can exercise rights to access, delete, correct, and port personal information. Specific rights may apply to users in California and the European Union.

  1. CHILDREN

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from them.

  1. LINKS TO OTHER WEBSITES

The Service may contain links to other websites not operated or controlled by SumHealth. Information shared on Third Party Sites is governed by their privacy policies.

  1. SECURITY

We implement technical, organizational, and physical safeguards to protect the personal information we collect. Our security practices align with industry standards.

  1. CHANGES TO THE PRIVACY POLICY

We may change this Privacy Policy at any time. By continuing to use our Service after an update, you agree to the revised Privacy Policy.

  1. CONTACT US

For questions about our Privacy Policy or information practices, contact us at: contact@sumhealth.org.